Follow-ups after a visit
A thank-you or an aftercare note goes out at the right time after each visit.
Automated follow-ups and WhatsApp campaigns
The follow-up you meant to send, sent.
Shielva Biz brings customers back without you remembering to: re-booking reminders when they're due, nudges after a no-show, and WhatsApp campaigns to the right people.
Replied inAuto
Bookings today12
Messages from everywhere. Arranged into bookings.
Calls, WhatsApp, Instagram and Messenger questions arrive all day, in no order. Shielva Biz answers each one and puts it on your calendar.
Mon
WhatsApp · SanaPrice for hydrafacial?10:00 AM · HydrafacialSana · WhatsAppBooked
Instagram · RiyaIs parking available?12:30 PM · Skin consultRiya · InstagramBooked
Messenger · MeghnaBridal trial this week?5:00 PM · Bridal trialMeghna · MessengerBooked
Tue
Instagram · NishaHow many sessions for laser?11:00 AM · LaserNisha · InstagramBooked
Phone call · AnanyaCan I bring my mother too?3:00 PM · Two facialsAnanya · Phone callBooked
WhatsApp · ArjunBeard trim today?6:30 PM · Beard trimArjun · WhatsAppBooked
Wed
Messenger · KabirKids haircut on Wednesday?4:00 PM · Kids cutKabir · MessengerBooked
WhatsApp · TanviDo you take walk-ins?1:00 PM · HaircutTanvi · WhatsAppBooked
Instagram · PriyaBalayage price?5:30 PM · Colour consultPriya · InstagramBooked
Thu
Phone call · RahulThursday 8am?8:00 AM · Health checkRahul · Phone callBooked
Instagram · MeeraReplied to your story2:00 PM · FacialMeera · InstagramBooked
Messenger · DevCan I reschedule?6:00 PM · Moved from TueDev · MessengerBooked
Fri
WhatsApp · IshaFree trial class?7:00 AM · Trial classIsha · WhatsAppBooked
Instagram · PoojaWomen-only batch timings?9:00 AM · Morning batchPooja · InstagramBooked
Phone call · KaranAny slot after work?7:30 PM · MassageKaran · Phone callBooked
Sat
WhatsApp · NehaIs Saturday free?11:00 AM · HaircutNeha · WhatsAppBooked
Instagram · SnehaPrice for a facial?1:30 PM · FacialSneha · InstagramBooked
Messenger · AditiPut me on the 4pm waitlist4:00 PM · From waitlistAditi · MessengerBooked
18 enquiries this week18 answered16 booked, 2 on the waitlist
Messages that send themselves
The follow-ups a busy front desk never gets to.
Re-booking when it's due
Haircut every six weeks, check-up every six months. It offers the next slot before they forget.
No-show nudges
Missed appointments get a friendly message with new times, instead of a lost customer.
WhatsApp campaigns
Send offers to the right customers with Meta-approved templates and see the preview before it goes.
Consent kept for every contact
Who agreed to hear from you, and when, is recorded, so campaigns go only to the right people.
See what worked
Delivered, read and booked: every campaign shows the bookings it brought back.
Live in a day
We set it up with you. You don't need a developer.
- Step 1Pick your follow-upsChoose which reminders and re-booking messages you want.
- Step 2Set the timingHow long after a visit, and how often for each service.
- Step 3Write onceIn your tone, with templates approved for WhatsApp.
- Step 4Let them runCustomers come back, and replies land in your inbox.
Set up for your kind of business
12 kinds of business, one plan
Salons Hair, nails and beauty appointments, with packages and a client pipeline.
Spas Massages, facials and treatments, with packages for your regulars.
Aesthetic clinics Skin consultations and treatments, with patient records and courses.
Hair clinics Scalp analysis, PRP sessions and transplant consultations.
Dental clinics Check-ups, cleanings and treatment plans, with reminders for every patient.
Wellness centres Therapies and group classes, with packages and memberships.
Fitness studios Personal training, classes and memberships for your members.
Therapy practices Sessions with clients, with intake forms and reminders.
Real estate agencies Leads, viewings and your property listings, answered on every channel.
IT and software companies Demos, client meetings and deals, with a pipeline for every lead.
Schools and institutes Admissions, batches, attendance, fees, exams and report cards.
Any business that books Name your kind of business and start with every part of the CRM.
Pricing
Follow-ups and campaigns is in the one plan.
Every service is included: the AI receptionist and phone calls, WhatsApp, Instagram and Messenger, booking, CRM, follow-ups, your website and lead tracking.
$99 / month
or $1,000 a year. 30-day pilot, extended until you're happy.
Questions, answered
Will customers get spammed?
No. Messages go only to customers who agreed to hear from you, at the timings you choose, and every reply comes to your inbox.
Do campaigns cost extra?
Campaigns are included in the plan. Meta charges its own fee for WhatsApp messages you start, at Meta's published rates.
What's a WhatsApp template?
Meta requires business-started messages to use approved templates. We help you write them and get them approved.
Can I see results?
Yes. Each campaign shows how many messages were delivered and read, and the bookings that came from it.
What happens after the 30 days?
If it's working for you, you move to the plan at $99 a month. If not yet, we extend your pilot until you're happy.